Hear Your Customers
Before They Leave

When Customers Feel Unheard, They Don’t Stay

1 in 26

unhappy customers speak up. 90% quietly walk away and replacing them costs 10× more.

7 in 10

customers find customer support stressful, so when reaching you feels complicated, their frustration grows… or goes public.

58%

of consumers feel companies don’t understand their needs.

64%

of buyers abandon a brand after just one bad interaction.

14%

of customers feel feedback actually leads to change.
Customers struggle to connect. 

TellX was created to change that.

We Believe Feedback Should Be

Instant

The moment a customer feels something

Effortless

No apps, no support queues

Private

No fear, no pressure, no public complaints

Actionable

Real insights you can act on immediately

With TellX, every product becomes a conversation starter.
Every customer gets a voice and every business gains the clarity to improve faster.

We’re here to help you understand your customers — simply, honestly, and intelligently.

How TellX Works ?

Learn More

Why TellX ?

Real-Time Insights

Know what’s bothering customers right now.

Low Friction

One QR scan, no logins, no downloads.

Product-Centric Feedback

Feedback tied directly to which product customers are using.

AI-Powered

Summaries, sentiment, and auto-responses save your time.

Trust Building

A private, direct channel helps you connect personally.

Actionable Data

Use dashboards to identify top pain points and fix them fast.

Our Core Features

Product-Specific Messaging

Every product has a unique QR code for instant feedback or questions. Each scan opens a direct channel to your team—enabling faster responses, early issue detection, and continuous improvement.

Flexible Product-Level Attribution

Connect messaging and analytics to product lines, categories, or even individual variations to gain deeper visibility into performance across every product touchpoint.

Intelligent Autoreply

Automatically answer common customer questions with AI-powered responses pulled from past replies. Provide instant support while staying free to handle more complex conversations.

Mobile Messaging

Stay connected on the go with the TellX mobile app for business. Respond quickly and manage conversations from anywhere.
See All Features

Built for the Founders
Who Care

Whether you’re a FMCG leader, tech brand, or food & beverage company, TellX helps you:
  • Turn products into live feedback channels
  • Build trust through private, direct communication
  • Act instantly with AI-powered, real-time insights
  • Earn loyalty by showing customers their voices matter